Former University President Robben Fleming wasn't fazed when a group of student activists came to his office presenting their demands in language peppered with four-letter words. In fact, it wasn't too far from an average day at the office.

Fleming assumed University's top job in 1968, a time when student unrest was so important an issue that it dominated the discussion when the University Board of Regents interviewed him for the position.

Fleming writes in his memoirs that after letting this particular group of activists swear at him for a bit, he had questions about their technique.

"I would be glad to talk to them provided the obscenities stopped and we used better English," he wrote. "It was not, I explained, that I was unfamiliar with the words they were using since I had served in the Army for three and one half years and had bargained with some rough-talking trade unionists. It was just that this group used the obscenities so ineptly. A good first sergeant would be ashamed of them. There was no color or flair to it. Obscenities, when used, were much better handled by experts."

Fleming noted the meeting was much more civil after that.

It's difficult to imagine a more perfect resume than the one Fleming had for the job of University president during an era when the University was widely known as a center of student activism. A lawyer by training who had focused on labor law, Fleming had supplemented an academic career and a few years in the army with work as a labor arbitrator, settling disputes between management and unions at a time when the nation's workforce was much more heavily unionized than it is today.

There, Fleming learned how to negotiate between hostile parties. He learned that much of human behavior in confrontations is essentially theatre. And he learned to be patient in the face of provocation.

His experience as a labor mediator made Fleming skilled in dealing with student leaders, but it also led him to take a far less authoritarian approach to handling student unrest than the presidents of many other universities during that time. Fleming understood that cracking down on disruptive activists or using force to break up protests were tactics more likely to create martyrs and inflame other students than they were to deter student unrest. This philosophy earned Fleming both conservative and liberal critics, who puzzled over his unorthodox approach to discipline.

Serving as chancellor of the University of Wisconsin at Madison prior to coming to Ann Arbor, Fleming put up his own money to bail out 11 students who had been arrested for trespassing after taking over an administrative office. The local chapter of Students for a Democratic Society had scheduled to protest the arrests that evening, but activists found it hard to criticize an administration whose leader had bailed out the would-be martyrs. Feeling that the gray-haired Fleming was constantly outwitting them, students at Madison took to calling him the "Silver Fox."

At the University of Michigan, Fleming's approach was similar. When an anti-war group wanted to dig a bomb crater on the Diag to show the destruction the United States was inflicting on North Vietnam, Fleming refused because digging on the Diag could disrupt plumbing and electrical wiring running under the ground.

He found them a safe spot near the Michigan League to dig instead.

When some faculty feared that a prominent anti-war radical scheduled to speak at Hill Auditorium in 1969 would rouse the students to violent protests, Fleming balanced out the program by giving a speech outlining his own, more moderate reasons for opposing the war. The speech garnered national media attention, and then-Vice President Spiro Agnew called Fleming "gutless."

Yet Agnew, the Dick Cheney of an earlier generation, was so unpopular on campus that his criticism of Fleming merely won him points with students and faculty.

Fleming navigated treacherous waters and emerged mostly unscathed thanks to his habit of calling the cops only as a last resort and his vested belief in dialogue with students - who, he was well aware, happen to be right sometimes.

When protesters occupied North Hall to protest the presence of ROTC on campus, Fleming ordered the back door be left unlocked and unguarded, and the protesters left quietly in the night. When campus was divided over whether to support or suppress the Black Action Movement strike in 1970, Fleming eventually brokered a settlement without resorting to heavy-handed tactics like requesting the use of National Guard units to restore order.

Not every dispute, however, could be settled without the use of force.

When more than a thousand students occupied the LSA Building in September of 1969 to protest the University's failure to set up a student-run bookstore, Fleming ordered Ann Arbor and state police to clear the building.